Loading
Please wait a moment.
Please wait a moment.
Last updated: April 2025 | Governing law: India
All payments on VVIPShadi are securely processed through Razorpay, a PCI-DSS compliant payment gateway.
Payments are processed securely through Razorpay. We accept:
By using vvipshadi you agree to these Terms of Service. Please read them carefully. If you do not agree, please do not use the platform.
vvipshadi is a matrimonial platform that helps individuals and families find a life partner. This platform is solely for matrimonial purposes — not for dating or casual relationships.
The vvipshadi brand, logo and platform code are owned by Sanvika Production. Your uploaded content (photos, bio) remains yours — you only grant us permission to display it on the platform.
If your payment fails but money is deducted, the amount is generally reversed automatically within 5–7 business days by your bank or payment provider. If you do not receive the reversal, contact support with your transaction reference.
Fraudulent chargebacks, payment disputes, or abuse of the refund system may result in suspension or permanent termination of the account, and may be reported to the payment provider where appropriate.
Wallet credits, virtual gifts, and boost credits (where offered) are:
Subscriptions purchased through Google Play must be cancelled and refunded according to Google's policies. Sanvika Production cannot directly refund purchases processed by Google. Please raise store-purchase refunds through your Google Play account.
Subscriptions purchased through the Apple App Store are governed by Apple's refund policy. Sanvika Production cannot directly refund purchases processed by Apple. (iOS app support is planned; this section is included for future compliance.)
For any question about this Cookie Policy, contact
Refund: refund@sanvikaproduction.com
Support: vvipshadi@sanvikaproduction.com
Phone: +91-8800218812 (Mon–Sat, 10 AM – 6 PM IST)
We typically respond within 48 hours.